Splunk IT Service Intelligence Certified Admin
Exam Code: SPLK-3002
Professional administration skills for Splunk IT Service Intelligence, including services, KPIs, entities, glass tables, deep dives, notable-event management, base searches, thresholds, templates, dependencies, anomaly detection, correlation, aggregation policies, access control, and troubleshooting. Splunk currently labels this certification as Legacy and states that its exam content is no longer actively maintained or updated for product changes and releases.
- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Overview
The SPLK-3002 exam validates the knowledge and skills in Splunk's current public exam blueprint for Splunk IT Service Intelligence Certified Admin. Splunk currently labels this certification as Legacy and states that its exam content is no longer actively maintained or updated for product changes and releases.
- Exam Code: SPLK-3002
- Level: Professional (Legacy)
- Duration: 60 minutes, including 3 minutes to review the exam agreement.
- Passing Score: Not officially disclosed by the certification provider.
- Exam Languages: Not officially disclosed by the certification provider.
Exam Structure
The SPLK-3002 exam follows the current Splunk exam blueprint and published SPLK-3002 syllabus.
- Question Types: Multiple-choice questions.
- Number of Questions: 53.
- Exam Agreement: The published seat time includes 3 minutes to review and accept Splunk's exam agreement before the scored portion begins.
Exam Policies
Before completing SPLK-3002 exam registration, review the current Splunk and Pearson VUE rules for appointment changes, cancellations, agreements, and retakes.
- Rescheduling: Online Proctored exams can be rescheduled up to 30 minutes before check-in. Test Center exams can be rescheduled up to 48 hours before the scheduled appointment.
- Cancellation: Online Proctored exams can be cancelled up to 30 minutes before check-in. Test Center exams can be cancelled up to 48 hours before the scheduled appointment.
- Retake Policy: After a first failure, wait 7 days; after a second, wait 14 days; later waits are 28 days for the third attempt and 56 days for the fourth and fifth attempts.
- Retake Fee: Each new attempt requires the applicable SPLK-3002 exam fee; retakes beyond the fifth attempt are considered case by case and may be denied by Splunk.
Certification Validity and Renewal Options
After passing the SPLK-3002 exam, the credential follows Splunk's published certification lifecycle and recertification policy.
- Validity: A credential earned through the SPLK-3002 exam follows Splunk's 3-year certification lifecycle.
- Renewal Options: Splunk's current policy provides two methods: pass an eligible higher-level certification where the track has one, or retake the current exam within the final year; a 90-day grace period follows cycle end. Active Legacy credentials remain eligible to recertify while active.
Exam Fee
- Base Fee: The published retail SPLK-3002 exam fee is USD $130 per exam attempt.
- Taxes: Applicable local taxes or currency conversion may be added at checkout, so the final SPLK-3002 certification cost can vary by testing location.
- India Pricing Note: Confirm the final local-currency amount, any taxes, and voucher eligibility in Pearson VUE before payment.
Prerequisites
Before the SPLK-3002 exam, review Splunk's official certification prerequisites and recommended preparation.
- Prerequisite Certification: None.
- Legacy Status: Splunk states that the exam content is no longer actively maintained or updated to reflect product changes and releases.
- Recommended Preparation: Candidates supporting relevant ITSI deployments should use the published legacy blueprint and compare its objectives with current ITSI documentation for newer platform behavior.
Exam Topics
The current SPLK-3002 syllabus covers the following official domains and assessed skill areas.
- ITSI Experience – introduction (5%), glass tables (5%), notable events (10%), and deep-dive investigations (10%).
- Deployment and Service Design – installation/configuration (10%) and designing services (5%).
- Data and Service Implementation – data audit/base searches (5%) plus implementing services (5%).
- Operational Modeling – thresholds/time policies (5%), entities/modules (5%), and templates/dependencies (5%).
- Analytics and Event Policy – anomaly detection (5%), correlation/multi-KPI searches (5%), and aggregation policies (5%).
- Governance and Support – access control (5%) plus troubleshooting ITSI (10%).
Intended Audience
The SPLK-3002 exam is a strong fit for candidates working toward roles such as:
- ITSI Administrators
- Splunk Administrators
- IT Operations Engineers
- Service Intelligence Engineers
- Monitoring Engineers
- AIOps Analysts
- Platform Operations Specialists
Career Opportunities
Skills represented in the SPLK-3002 syllabus can support career paths such as:
- Splunk ITSI Administrator
- Service Intelligence Engineer
- IT Operations Engineer
- Monitoring Engineer
- AIOps Engineer
- Splunk Platform Administrator
Average Salary (Approximate)
Approximate role-aligned market ranges from Salary.com, Glassdoor, and Indeed; salaries vary by experience, employer, location, job role, industry, and compensation structure.
- United States: approximately $105,000–$176,000 USD per year (Glassdoor Splunk Administrator total-pay range, 2026).
- India: approximately ₹4,00,000–₹10,00,000 INR per year (Glassdoor Splunk administration job-market range, 2026).
- United Kingdom: approximately £69,000–£93,000 GBP per year (Glassdoor Splunk administration job-market range, 2026).
- UAE: approximately AED 84,000–216,000 per year (Glassdoor SIEM/Splunk engineering job-market range, 2026).
Exam Delivery Options
For SPLK-3002 exam registration, Splunk and Pearson VUE provide test-center and online-proctored exam delivery; appointments must be scheduled at least 24 hours in advance.
- Pearson VUE Test Center – Take the Splunk certification exam in a proctored environment at an authorized Pearson VUE testing location.
- Online Proctored Exam – Take the Splunk certification exam remotely after meeting Pearson VUE's online-proctoring system, identity, workspace, and connectivity requirements.
- Online Exam Rules: Complete the required system and identity checks, maintain a compliant private testing space, and follow the proctor's secure-testing instructions throughout the appointment.
- Test Center Rules: Bring acceptable identification, follow Pearson VUE's admission and security requirements, and accept Splunk's exam agreement within the allotted 3 minutes.
Exam Registration
Follow these steps to complete SPLK-3002 exam registration:
- Visit the official registration portal: Pearson VUE – Splunk Certifications
- Sign in through the Splunk/Pearson VUE certification path, select the exact exam code, then choose test-center or online-proctored delivery based on availability.
- Choose an available appointment at least 24 hours in advance, select your delivery option, and verify the scheduled date, time, and location or online-testing requirements.
- Pay the SPLK-3002 exam fee or apply an eligible voucher, review any taxes and the final SPLK-3002 certification cost, then confirm the booking.
After Passing the Exam
After the SPLK-3002 exam, Pearson VUE and Splunk provide exam-result and credential information through their official certification systems.
- Computer-scored exams provide a provisional result after completion; Splunk transmits the final result to the candidate's certification record after its statistical and security review.
- Review the official Splunk certification page: Splunk IT Service Intelligence Certified Admin
- Successful candidates receive a Splunk digital badge that can be shared for professional qualification verification; keep the same certification identity/profile for future exam history.
Why the SPLK-3002 Exam Is Worth It
- Validates service-intelligence administration across the legacy ITSI scope
- Covers services, KPIs, entities, glass tables, deep dives, and notable events
- Demonstrates event-policy, threshold, anomaly, access, and troubleshooting skills
- Provides focused evidence for professionals maintaining relevant ITSI deployments
Prepare with actual exam questions
To strengthen your knowledge and approach exam day with confidence. We provide practice questions to help you understand the exam format and question patterns.
Access the Real Exam QuestionsContact our consultant today for personalized guidance.
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- Our expert mentors bring hands-on experience to guide your learning journey.
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Top Reasons to Choose
Splunk IT Service Intelligence Certified Admin
Model Technical Health as Business Services
SPLK-3002 validates how ITSI administrators assemble services, KPIs, entities, base searches, thresholds, templates, and dependencies into a service-intelligence model that operations teams can use to understand impact.
Move from Visibility to Prioritized Investigation
Glass tables, deep dives, notable events, anomaly detection, correlation, and aggregation policies connect monitoring with investigation. The legacy blueprint therefore tests both how ITSI is configured and how that configuration supports operational response.
Apply the Credential Where the Legacy Scope Still Fits
Splunk labels this certification as Legacy. Its clearest value is for professionals maintaining ITSI environments that align with the published objectives, with current documentation used to cover later product changes and capabilities.
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Good support and guidance was received throughout the Splunk security certification process.
Good support and guidance was received throughout the Splunk ITSI certification process.
Thank you very much
The Splunk Enterprise Security Certified Admin exam process was clear and easy to follow.
The Splunk IT Service Intelligence Certified Admin exam process was clear and easy to follow.
Completed the Splunk Enterprise Security Admin certification without any difficulty.
Great support, very professional
Completed the Splunk IT Service Intelligence Admin certification without any difficulty.
Good service experience
FAQ
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Does the legacy ITSI blueprint include deep dives?
Yes. Investigating issues with deep dives is a dedicated objective and complements glass tables and notable-event management.
-
Are services, entities, and dependencies all assessed?
Yes. The blueprint covers service design and implementation, entities and modules, plus templates and dependencies used to model operational relationships.
-
Does SPLK-3002 include anomaly detection?
Yes. Anomaly detection is explicitly listed alongside correlation, multi-KPI searches, and aggregation policies.
-
Is access control part of ITSI administration?
Yes. Access control is an official domain, reflecting the need to govern who can work with ITSI objects and operational views.
-
How should teams handle ITSI features released after the exam scope?
Use current Splunk ITSI documentation for production work. Splunk states that the legacy certification content is no longer actively updated for product changes and releases.
