Certification Overview

Microsoft positions Copilot and Agent Administration Fundamentals as a structured way to demonstrate supporting, securing, governing, and performing basic administration for Microsoft 365 Copilot and agents. The current assessment scope emphasizes Identify core features and objects of Microsoft 365 services, Understand data protection and governance for Microsoft 365 and Copilot, Perform basic administrative tasks for Copilot and agents. Candidates are expected to connect product knowledge with the practical decisions made in real Microsoft environments. Depending on the role, this can include planning, configuration, development, governance, security, monitoring, troubleshooting, or optimization.

The credential is designed for early-career administrators and IT professionals supporting AI-enabled Microsoft 365 environments. It is relevant to career paths such as Microsoft 365 Support Associate, Copilot Support Administrator, IT Administrator, AI Productivity Support Specialist. Microsoft classifies it at the Beginner level, while Atmic Networks maps it to Entry Level for website filtering. The certification can validate a focused role or provide a foundation for a broader Microsoft learning path, but it does not replace practical project experience.

The official earning path is: Pass exam AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals. Mandatory prerequisites are stated separately from recommended experience: None. Candidates should prepare from the active Microsoft Learn certification page and study guide, use hands-on labs where appropriate, and review the latest skills measured before scheduling. Microsoft updates exams regularly, so the current online study guide is the controlling blueprint even when the exam code remains unchanged.

Exam appointments are delivered through Microsoft's authorized testing workflow, with pricing based on the country or region where the exam is proctored. After passing, candidates can review the credential in the Credentials area of their Microsoft Learn profile. Does not expire. Candidates should keep their personal Microsoft account and legal identification details accurate so exam records, certificates, and renewal activity remain accessible.

Track Details & Exam Requirements

Certification provider: Microsoft

Credential type: Fundamentals certification

Microsoft level: Beginner

Current status: Active

Official earning rule: Pass exam AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals

Mandatory prerequisites: None

Recommended experience: Hands-on familiarity with the technologies in the active study guide is recommended

Certification path

1. Pass exam AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals

Exam 1 - AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals

Exam code: AB-900

Exam name: Microsoft 365 Copilot and Agent Administration Fundamentals

Current exam version: Microsoft does not publish a numbered exam version; use the current Microsoft Learn study guide

Status: Active

Exam duration: 45 minutes

Exam format: Secure proctored assessment; interactive components may appear where Microsoft enables them

Number of questions: Not officially specified

Passing score: 700 or greater on Microsoft's scaled scoring model

Languages: English

Testing provider: Pearson VUE

Delivery options: Online proctored or authorized test center, subject to regional availability

Exam price: Pricing varies by country or region; confirm the final amount during official registration

Skills measured: The active Microsoft study guide covers:

• Identify core features and objects of Microsoft 365 services
• Understand data protection and governance for Microsoft 365 and Copilot
• Perform basic administrative tasks for Copilot and agents

Exam retake policy

• A candidate may retake a failed certification exam after 24 hours for the first retake.
• Subsequent failed attempts use Microsoft's increasing waiting periods, and a maximum of five attempts per exam is allowed within a 12-month period.
• Beta exam results can be delayed while Microsoft completes scoring and quality analysis.

Registration, results, and credential tracking

• Use a personal Microsoft account for scheduling so the exam history remains available if employment or school access changes.
• Schedule through the official Microsoft Learn exam page and Pearson VUE workflow; the legal name must match the identification presented at check-in.
• Use the Credentials area of the Microsoft Learn profile to review certification status, expiration, renewal eligibility, certificates, and sharing options.
• Microsoft provides a shareable digital credential and electronic certificate after the full certification requirements are completed.

Validity & Recertification

Validity: Does not expire

Renewal method: No renewal assessment is required

Expired certification: Not applicable because the certification does not expire

Recordkeeping: Monitor the Microsoft Learn profile rather than relying only on reminder emails