Exam Overview

The AB-900 exam is the current assessment for Microsoft 365 Copilot and Agent Administration Fundamentals and follows the official objectives published for AB-900.

• Exam Code: AB-900
• Level: Fundamentals
• Duration: 45 minutes. Available languages are listed on the official exam page and can vary by exam and region.
• Passing Score: 700 or greater on Microsoft’s scaled score.
• Unscored Content: Microsoft may include items used for evaluation or research; the number is not officially disclosed by the certification provider.

Exam Structure

The AB-900 exam measures the domains in the current Microsoft 365 Copilot Administration syllabus. The exact number of questions is not officially disclosed by the certification provider.

• Question Types: Not officially disclosed by the certification provider. Microsoft’s official exam sandbox demonstrates the current interface and supported interaction patterns.
• Number of Questions: Not officially disclosed by the certification provider.
• Hands-On Components: The public study guide does not promise a fixed number of labs or performance tasks. Review the official exam sandbox and appointment instructions.

Exam Policies

Before completing Microsoft 365 Copilot Administration exam registration, review the Microsoft Certification Exam Candidate Agreement, security rules, identification requirements, delivery-provider policies, and appointment confirmation.

• Rescheduling Policy: Reschedule through the certification profile or delivery-provider account at least 24 hours before the appointment. Late changes can forfeit the exam payment or voucher.
• Cancellation Policy: Cancel at least 24 hours before the appointment. A missed appointment or late cancellation can result in loss of the exam payment or voucher.
• Retake Policy: After the first failed attempt, wait 24 hours. After a second or later failure, wait 14 days. Microsoft limits candidates to five attempts per exam within a 12-month period.
• Retake Fee: Each retake requires payment of the current Microsoft 365 Copilot Administration exam fee or an eligible voucher unless the purchase terms explicitly include another attempt.

Certification Validity and Renewal Options

Passing the AB-900 exam satisfies the exam requirement associated with Microsoft 365 Copilot and Agent Administration Fundamentals; the credential is awarded only when every requirement on the official certification page is complete.

• Validity: Microsoft Fundamentals certifications do not expire.
• Renewal Options: No periodic renewal assessment is required for a Microsoft Fundamentals certification. Continue learning as products and services evolve.

Exam Fee

• Microsoft follows country- and region-specific pricing; therefore, exam fees vary by location rather than having a single worldwide price. Current pricing includes: India: ₹3,691 Europe: €76 Middle East: US$50 USA: US$99 (excluding applicable taxes; the final price may vary by country or region.
• Taxes: VAT, GST, sales tax, or other local charges may change the final Microsoft 365 Copilot Administration certification cost. The scheduling checkout displays the applicable amount.
• Example (India): Review the INR amount and applicable GST shown during Microsoft 365 Copilot Administration exam registration; do not convert a U.S. price because regional pricing and taxes can differ.

Prerequisites

Formal Prerequisites: Microsoft does not require another certification before a candidate can schedule this exam, although an associated certification can have additional requirements.

• Recommended Experience: Candidates should have practical exposure aligned with identify core features and objects of microsoft 365 services, understand data protection and governance tasks for microsoft 365 and copilot, and the technologies listed in the official guide.
• Preparation should combine the current Microsoft 365 Copilot Administration syllabus, Microsoft Learn resources, the exam sandbox, and hands-on practice that reflects the target role.
• Verify the exam code and the skills-measured update date before studying because Microsoft can revise objectives, products, and credential paths.

Exam Topics

The official Microsoft 365 Copilot Administration syllabus organizes preparation around these measured domains:

• Identify core features and objects of Microsoft 365 services – 30–35%: Validate the planning, configuration, implementation, governance, and troubleshooting tasks associated with identify core features and objects of microsoft 365 services as described in the current official skills-measured outline.
• Understand data protection and governance tasks for Microsoft 365 and Copilot – 35–40%: Validate the planning, configuration, implementation, governance, and troubleshooting tasks associated with understand data protection and governance tasks for microsoft 365 and copilot as described in the current official skills-measured outline.
• Perform basic administration tasks for Copilot and agents – 25–30%: Validate the planning, configuration, implementation, governance, and troubleshooting tasks associated with perform basic administration tasks for copilot and agents as described in the current official skills-measured outline.
• Integrated Skills Focus – The AB-900 exam connects objectives across the published domains; prepare for scenarios that require more than isolated product recall.
• Integrated Skills Focus – The AB-900 exam connects objectives across the published domains; prepare for scenarios that require more than isolated product recall.
• Integrated Skills Focus – The AB-900 exam connects objectives across the published domains; prepare for scenarios that require more than isolated product recall.

Intended Audience

The AB-900 exam is intended for professionals and learners whose work or goals align with the current skills measured, including:

• Students and Career Changers
• Business Professionals
• Entry-Level IT Professionals
• Technology Sales Professionals
• Project Team Members
• Junior Administrators
• Professionals Building Microsoft Literacy

Career Opportunities

Knowledge represented by the AB-900 exam supports development toward roles such as:

• Cloud Support Associate
• Junior Administrator
• Technical Sales Associate
• Business Analyst
• IT Support Specialist
• Technology Project Coordinator

Average Salary (Approximate)

Microsoft does not publish salary ranges for Microsoft 365 Copilot Administration holders. These reputable employment-market estimates use closely related roles. Salaries vary by experience, employer, location, job role, and industry.

• United States: Approximately USD 50,000–90,000 per year for entry-level cloud and technology support roles (Glassdoor and Indeed, July 2026).
• India: Approximately INR 350,000–900,000 per year for entry-level cloud and technology support roles (Glassdoor and Indeed, July 2026).
• United Kingdom: Approximately GBP 28,000–50,000 per year for entry-level cloud and technology support roles (Glassdoor and Indeed, July 2026).
• UAE: Approximately AED 60,000–160,000 per year for entry-level cloud and technology support roles (Glassdoor and Indeed, July 2026).

Exam Delivery Options

During Microsoft 365 Copilot Administration exam registration, choose an available Pearson VUE test center or online-proctored appointment when that delivery option is offered for the exam and location.

• Pearson VUE Test Center – Take the exam in person at an authorized center, subject to local availability and admission requirements.
• Online Proctored Exam – Take the exam remotely under live supervision when the official scheduling workflow offers online delivery.
• Online Exam Rules: Run the system test, use a private workspace and supported computer, present accepted identification, remove prohibited materials, and follow the proctor’s instructions.
• Test Center Rules: Arrive as directed, present accepted identification, store prohibited items, complete admission procedures, and follow the candidate agreement and center rules.

Exam Registration

Follow these steps to complete Microsoft 365 Copilot Administration exam registration:

• Open the official AB-900 exam page on Microsoft Learn and select the scheduling option associated with your region.
• Sign in, select the AB-900 exam, and choose an available test-center or online-proctored delivery option.
• Choose the language, location, date, and time, then verify the legal name, identification requirements, accommodation status, and appointment policies.
• Pay the displayed Microsoft 365 Copilot Administration exam fee or apply an eligible voucher, confirm the booking, and retain the confirmation email.

After Passing the Exam

After passing the AB-900 exam, retain the score report and review the credential status in Microsoft Learn.

• Passing the AB-900 exam satisfies the exam requirement associated with Microsoft 365 Copilot and Agent Administration Fundamentals; the credential is awarded only when every requirement on the official certification page is complete.
• Use the Microsoft Learn Credentials dashboard to review the certification record, expiration or renewal status, transcript, and shareable credential options.
• Keep account recovery information and professional contact details current so that certification, renewal, and program notices remain accessible.

Why the AB-900 exam Is Worth It

• Aligns preparation with the current official Microsoft objectives
  ● Demonstrates role-relevant technology knowledge
  ● Supports practical, scenario-based professional development
  ● Creates a verifiable foundation for specialization and career growth