Collaboration Communications Systems Engineer
Exam Code: MS-721
The Collaboration Communications Systems Engineer certification validates your ability to implement, configure, and troubleshoot advanced call control and mobility features within Cisco collaboration environments. This exam is part of the CCNP Collaboration track and focuses on Cisco Unified Communications Manager (CUCM) advanced features and call routing solutions.
- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Format
- Exam Code: MS‑721
- Level: Intermediate, role-based certification for Collaboration Communications Systems Engineers
- Duration: 100 minutes exam time
- Passing Score: 700 out of 1,000 (scaled)
- Unscored Content: May include pilot (unidentified) questions—answer every item fully
Exam Details
- Question Types: Multiple-choice, multiple-response, drag-and-drop, and scenario-based (case) items
- Number of Questions: Approximately 40–60
- Hands‑On Questions: No live labs; scenario-based questions simulate real-world tasks
Validity
- Certification Validity: 12 months; can be renewed through a free online assessment on Microsoft Learn
Exam Fee
- Price: Approximately USD 165 (subject to regional variation)
- Taxes/VAT: Applied based on location
- Access Window: Register via Microsoft Learn; delivered via Pearson VUE (in‑person or online proctored)
Prerequisites
- Recommended Experience: Fundamentals in networking, identity & access management, audiovisual tech, Teams administration, and device deployment
Exam Topics
- Plan and design collaboration communications systems – 20–25%
- Configure and manage Teams meetings, webinars, and town halls – 15–20%
- Configure and manage Teams Phone – 30–35%
- Configure and manage Teams Rooms and devices – 20–25%
Intended Audience
Designed for IT professionals (e.g., Collaboration Communications Systems Engineers) responsible for comprehensive Teams communication infrastructure—spanning meetings, telephony, room systems, and device managementCareer Impact
Jobs You Can Get:- Teams Administrator, Collaboration Engineer, Unified Communications Consultant
- Demonstrates specialized capability in Teams-based communication systems
- Increasingly in demand with hybrid and remote collaboration trends
Exam Mode
- Delivered through Pearson VUE (in-office or proctored online)
- Available languages: English, Chinese (Simplified), Japanese, German, French, Spanish, Portuguese (Brazil)
Exam Booking Link
- Schedule via your Microsoft Learn dashboard—which integrates with Pearson VUE for exam booking and management
Offers
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- Atmic Networks is a trusted global provider of professional IT training and certification mentorship.
- We deliver regularly updated, industry-relevant content tailored to real-world demands.
- Our expert mentors bring hands-on experience to guide your learning journey.
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- Enjoy instant access to high-quality digital learning materials.
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Top Reasons to Choose
Collaboration Communications Systems Engineer
Role-Aligned Certification
Tailored for Teams collaboration communication systems professionalsIn-Depth Scope
Covers meetings, telephony, room systems, device management, Teams Premium, and CopilotGrowing Relevance
Ideal for modern workplace deployments emphasizing unified communicationsTop Certifications
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