• Exam Breakdown
  • Domain Breakdown
  • Access Breakdown

Exam Format

  • Exam Code: 2V0-18.25
  • Certification Level: Professional (Support)
  • Exam Duration: 135 minutes (standard for VMware Foundation/Cloud Support exams)
  • Passing Score: Approximately 300 (scaled scoring method typical for VMware role-based exams)
  • Unscored Content: The exam may include unscored questions for research purposes that do not affect your score.

Exam Details

  • Question Types: Multiple choice, multiple selection
  • Number of Questions: ~60 questions (consistent with VMware Foundation/Cloud Foundation 9.0 exams)
  • Hands-On Questions: No hands-on lab environment; scenario-based troubleshooting and conceptual questions assess practical support skills.

Exam Policies

  • Offline Proctoring: Must be rescheduled or canceled according to Pearson VUE policy (typically 24–48 hours before the exam).
  • Online Proctoring: Available through Pearson VUE’s online delivery system.
  • Waiting Period: A waiting/retake policy applies; full details are available on the VMware certification portal.
  • Retake Fee: Full exam fee must be paid for each retake.

Certification Validity and Renewal

  • Validity: 3 years (typical for VMware Certified Professional credentials).
  • Renewal Options: Recertify by passing a current version of the exam or another eligible VMware certification exam.

Exam Fee

  • Base Fee: $250 USD (excluding taxes) — standard for VMware Professional exams.
  • Taxes: Country-specific VAT/GST applies.
  • Example: In India, 18% GST applies, making the total approximately $295 USD ($250 + $45 tax).

Prerequisites

There are no formal prerequisites for taking the 2V0-18.25 exam. However, it is recommended to have:
  • Hands-on experience supporting VMware vSphere Foundation environments
  • Experience troubleshooting core VMware technologies (ESXi, vCenter, vSAN)
  • Familiarity with virtual infrastructure operations and logs

Exam Topics

  • Based on the official exam guide for 2V0-18.25, the domains include:
  • vSphere Foundation 9.0 Architecture and Core Components
  • Troubleshooting Virtual Infrastructure (ESXi, vCenter, Clusters)
  • Storage Troubleshooting (vSAN and Data Services)
  • Networking Troubleshooting (VDS, virtual networking)
  • Monitoring, Logs, and Diagnostic Tools
  • Operational Support and Issue Resolution Scenarios

For a detailed breakdown and full official study guide, please reference the VMware Education Services certification page.

Intended Audience

The VMware vSphere Foundation 9.0 Support certification is ideal for:
  • Infrastructure Support Engineers
  • Virtualization Administrators
  • VMware System Administrators
  • IT Professionals in Cloud/VMware Infrastructure Support

Career Impact

Jobs You Can Get:
  • VMware Support Specialist, Virtualization Support Engineer, Systems Support Administrator
Average Salary:
  • U.S.: $80,000–$120,000 USD,
  • India: ₹6,00,000–₹14,00,000 INR,
  • United Kingdom: £40,000–£70,000 GBP,
  • UAE: 160,000–260,000 AED per year.
Why It’s Valuable:
  • Demonstrates professional-level skills in troubleshooting and supporting enterprise VMware environments, increasing employability in infrastructure support roles.

Exam Mode

The exam is proctored and can be taken either:
  • In-person at authorized Pearson VUE test centres
  • Online through Pearson VUE’s online proctoring system

Exam Booking Link

Once you pass the exam:

  • Your certification will be recorded in VMware Certification Manager
  • Processing Time: Results and badge are typically available within 24 to 48 hours after passing
  • Log in to VMware Certification Manager
  • Navigate to the Certifications section
  • Download your certificate (PDF) or share your digital badge

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    Top Reasons to Choose
    VMware vSphere Foundation 9.0 Support

    High Demand for Virtualization Support Skills

    Organizations depend on VMware virtualization platforms for critical workloads, creating demand for professionals skilled in monitoring, troubleshooting, and maintaining infrastructure reliability, performance, and availability across enterprise data center and hybrid cloud environments worldwide.

    Strong Focus on Troubleshooting Expertise

    The certification emphasizes diagnosing system issues, analyzing logs, resolving performance problems, and maintaining enterprise virtualization infrastructure, enabling professionals to effectively support ESXi hosts, virtual machines, and vCenter environments in production enterprise operations.

    Career Growth and Industry Recognition

    As an industry-recognized VMware certification, it enhances professional credibility in technical support roles, improves career opportunities in virtualization and infrastructure operations, and provides a pathway toward advanced VMware certifications and enterprise technology specialization tracks.

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    FAQ

    • Who should take the VMware vSphere Foundation 9.0 Support exam?

      The VMware vSphere Foundation 9.0 Support exam is intended for IT professionals responsible for supporting and troubleshooting VMware virtualization environments. It is suitable for support engineers, system administrators, and infrastructure professionals who monitor performance, diagnose issues, maintain availability, and resolve operational problems in enterprise vSphere infrastructure deployments daily.

    • How difficult is the VMware vSphere Foundation 9.0 Support exam?

      The VMware vSphere Foundation 9.0 Support exam is considered moderately challenging because it focuses on troubleshooting, monitoring, and operational support scenarios. Candidates with hands-on experience resolving virtualization issues, analyzing system logs, and supporting VMware environments typically find it manageable, while those without practical experience may require additional preparation and study.

    • Why does VMware offer the vSphere Foundation 9.0 Support certification?

      VMware offers the vSphere Foundation 9.0 Support certification to validate skills required to maintain and troubleshoot enterprise virtualization platforms. The certification helps organizations identify professionals capable of ensuring system reliability, resolving infrastructure issues, maintaining performance, and supporting business-critical workloads running on VMware virtualization technologies in enterprise environments.

    • What tools and resources can be used to prepare for the VMware vSphere Foundation 9.0 Support exam?

      Candidates can prepare using official VMware training courses, VMware Hands-on Labs, product documentation, and troubleshooting guides. Preparation also includes practicing log analysis, monitoring system performance, resolving virtualization issues, reviewing exam objectives, and gaining hands-on experience supporting VMware vSphere infrastructure in enterprise production environments and support scenarios.

    • Is the VMware vSphere Foundation 9.0 Support certification still valuable in 2026?

      Yes, the VMware vSphere Foundation 9.0 Support certification remains valuable in 2026 because organizations rely heavily on virtualization platforms to run enterprise workloads. Skilled professionals who can maintain system stability, resolve issues, and ensure infrastructure availability continue to be essential for supporting modern data center and hybrid cloud environments.