Microsoft Dynamics 365 Fundamentals (ERP)
Exam Code: MB-920
The Microsoft Dynamics 365 Fundamentals (ERP) certification validates your understanding of enterprise resource planning (ERP) concepts and Microsoft Dynamics 365 applications. It focuses on financial management, supply chain management, and core ERP capabilities used by organizations to manage business operations.
- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Format
- Exam Code: MB-920 Dynamics 365 Fundamentals (ERP)
- Certification Level: Fundamentals
- Exam Duration: 60 minutes (Additional time may be available for non-English-speaking countries)
- Passing Score: 700 out of 1000
- Unscored Content: The exam may include unscored questions used for research and exam improvement. These questions do not affect your score.
Exam Details
- Question Types: Multiple choice, multiple response, drag-and-drop
- Number of Questions: Typically 40–60 questions
- Hands-On Questions: The exam focuses on conceptual knowledge and understanding of ERP solutions rather than hands-on implementation tasks.
Exam Policies
- Offline Proctoring: Must be rescheduled or canceled at least 24 hours before the scheduled exam time.
- Online Proctoring: Must be rescheduled or canceled at least 24 hours before the scheduled exam time.
- Waiting Period: If you fail the exam, you must wait 24 hours before the first retake. If you fail again, you must wait 14 days before the next attempt.
- Retake Fee: Full exam fee must be paid for each retake.
Certification Validity and Renewal
- Validity: Does not expire
- Renewal Options: Not required for Fundamentals certifications.
Exam Fee
Base Fee:- India – 3691 INR
- Europe – 76 EUR
- Middle East – 50 USD
- USA – 99 USD (excluding taxes; may vary by country)
- Taxes: Country-specific GST/VAT may apply.
- Example: In India, an 18% tax applies, making the total 4355 INR (3691 INR + 664 INR tax).
Prerequisites
There are no formal prerequisites for taking the MB-920 exam. However, it is recommended to have:- Basic understanding of enterprise resource planning (ERP) concepts
- Familiarity with business processes such as finance, supply chain, and operations
- General knowledge of Microsoft cloud services
Exam Topics
- Describe ERP concepts and business processes
- Describe core capabilities of Dynamics 365 Finance and Dynamics 365 Supply Chain Management
- Describe Dynamics 365 Commerce capabilities
- Describe Dynamics 365 Human Resources capabilities
- Understand how Dynamics 365 integrates with Microsoft Power Platform and other Microsoft services
Intended Audience
The Dynamics 365 Fundamentals (ERP) certification is ideal for professionals beginning their journey with Microsoft business applications, including roles such as:- Business Analyst
- ERP Consultant (Entry Level)
- Functional Consultant
- IT Professional exploring ERP solutions
Career Impact
Jobs You Can Get:- ERP Support Specialist, Business Applications Analyst, Dynamics 365 Consultant (Entry Level), Business Process Analyst
- Varies by country — U.S.: $55,000–$85,000 USD,
- India: ₹4,00,000–₹10,00,000 INR,
- United Kingdom: £25,000–£45,000 GBP,
- UAE: 80,000–150,000 AED per year.
- Provides foundational knowledge of ERP solutions and Microsoft Dynamics 365 business applications used by organizations worldwide.
Exam Mode
- The exam is proctored and can be taken either:
- In-person at authorized Pearson VUE test centres
- Online through Pearson VUE’s online proctoring system
Exam Booking Link
Book your Dynamics 365 Fundamentals (ERP) Exam via Microsoft — Click here (https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-920/)
Once you pass the exam
- Download your Microsoft Certification from the Microsoft Certification Dashboard
- Processing Time: Certificate available within 24 hours after passing the exam
- Log in to Microsoft Certification Dashboard: https://learn.microsoft.com/en-us/certifications/dashboard
- Navigate to the Certifications section
- Download your certification badge and certificate
Offers
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Top Reasons to Choose
Microsoft Dynamics 365 Fundamentals (ERP)
Strong Foundation in ERP Technologies
This certification introduces enterprise resource planning concepts and Microsoft Dynamics 365 ERP solutions, helping professionals understand how organizations manage finance, operations, supply chain, and business processes using modern cloud-based business applications.
Entry Point into Microsoft Business Applications
The certification provides a starting point for professionals interested in Microsoft Dynamics 365 careers, enabling progression toward advanced certifications in finance, supply chain, and functional consulting roles.
Career Growth and Industry Recognition
As an official Microsoft fundamentals certification, it is globally recognized and valued by employers, helping professionals demonstrate knowledge of ERP concepts and Microsoft business applications in modern enterprise environments.
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FAQ
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Who should take the Microsoft Dynamics 365 Fundamentals (ERP) MB-920 exam?
The MB-920 exam is designed for individuals who want to understand the basics of enterprise resource planning and Microsoft Dynamics 365 ERP solutions. It is ideal for business analysts, functional consultants, students, and IT professionals who want foundational knowledge of ERP systems and Microsoft business applications.
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How difficult is the MB-920 exam?
The MB-920 exam is considered beginner-friendly because it focuses on foundational ERP concepts and high-level understanding of Microsoft Dynamics 365 applications. Candidates are expected to understand business processes and ERP capabilities rather than perform advanced configuration or implementation tasks.
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Why does Microsoft offer the Dynamics 365 Fundamentals (ERP) certification?
Microsoft offers this certification to help professionals understand enterprise resource planning concepts and how Dynamics 365 ERP solutions support modern business operations. The certification helps individuals build foundational knowledge before pursuing specialized certifications in finance, supply chain management, and business applications.
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What tools and resources can be used to prepare for the MB-920 exam?
Candidates can prepare using Microsoft Learn learning paths, official Dynamics 365 documentation, and introductory training materials related to ERP concepts and Dynamics 365 applications. Reviewing business scenarios, ERP workflows, and Microsoft ecosystem integrations can help candidates build a strong foundation before taking the exam.
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Is the Microsoft Dynamics 365 Fundamentals (ERP) certification valuable in 2026?
Yes, the MB-920 certification remains valuable in 2026 because organizations continue adopting cloud-based ERP platforms to manage business operations. Professionals with foundational ERP knowledge and familiarity with Dynamics 365 solutions are well positioned to pursue specialized roles and advanced Microsoft certifications in enterprise applications.
