- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Format
- Exam Code: ITIL 4 Practitioner: Information Security Management
- Certification Level: Practitioner (ITIL 4 Practice)
- Exam Duration: 30 minutes
- Passing Score: 65% (13 out of 20 marks)
- Unscored Content: No unscored questions; all questions contribute to the final score.
- Open Book: No
Exam Details
- Question Types: Multiple choice
- Number of Questions: 20 questions
- Hands-On Questions: No hands-on tasks; focuses on applying information security management practices in IT service management environments.
Exam Policies
- Testing Options: Accredited training organizations or online proctored exam via PeopleCert
- Rescheduling: Must be done at least 48 hours before the scheduled exam time (subject to provider policy)
- Waiting Period: No mandatory waiting period; full exam fee applies for retakes
- Retake Fee: Full exam fee must be paid for each attempt
Certification Validity and Renewal
- Validity: 3 years (requires renewal through PeopleCert CPD program)
- Renewal Options:
- Maintain certification through Continuing Professional Development (CPD) points
- Retake the exam before certification expiry
Exam Fee
- Base Fee: $280 USD (excluding taxes, varies by region and provider)
- Taxes: Country-specific VAT may apply
- Example: In India, 18% tax applies, making the total $330.40 USD ($280 + $50.40 tax)
Prerequisites
To take the ITIL 4 Practitioner: Information Security Management exam, candidates must hold:- ITIL 4 Foundation certification
Recommended:
- Understanding of IT service management and security concepts
- Experience in IT operations, risk management, or security environments
Exam Topics
- Information Security Concepts and Principles (CIA Triad)
- Security Policies, Standards, and Controls
- Risk Identification and Risk Treatment
- Access Management and Data Protection
- Security Monitoring and Incident Handling
- Integration of Security into Service Value System
Intended Audience
The ITIL 4 Practitioner: Information Security Management certification is ideal for:- Information Security Professionals
- IT Service Management Professionals
- Risk and Compliance Specialists
- IT Operations and Infrastructure Engineers
- Security Analysts and Managers
Career Impact
Jobs You Can Get:
- Information Security Analyst, Security Manager, IT Risk Analyst, IT Service Manager, Compliance Specialist
Average Salary:
- U.S.: $90,000–$130,000 USD
- India: ₹6,00,000–₹20,00,000 INR
- United Kingdom: £50,000–£85,000 GBP
- UAE: 160,000–280,000 AED per year
Why It’s Valuable:
- Demonstrates practical skills in protecting information assets, managing security risks, and ensuring compliance within IT service management frameworks.
Exam Mode
The exam is proctored and can be taken either:- Through accredited training providers
- Online via authorized exam provider (PeopleCert online proctoring)
Exam Booking Link
- Book your ITIL 4 Practitioner: Information Security Management exam via PeopleCert — Click here
https://www.peoplecert.org
After passing:
- Access your certification through your PeopleCert account
- Download your digital certificate
- Processing Time: Certificate available within 24–48 hours after passing
Offers
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Top Reasons to Choose
ITIL 4 Practitioner: Information Security Management
Strengthen Organizational Information Security Practices
This certification develops skills to manage information security risks, implement controls, protect sensitive data, and ensure confidentiality, integrity, and availability of services across IT environments and business operations effectively.Globally Recognized IT Security and Service Management Expertise
ITIL is widely recognized for IT service management. This certification demonstrates specialized security management knowledge, supporting organizations implementing structured security practices and regulatory compliance across modern digital environments globally.Supports Risk Management and Regulatory Compliance
Organizations must manage security risks and meet regulatory requirements. This certification validates practical skills to implement governance controls, monitor threats, and support compliance initiatives, enhancing organizational resilience and trust.
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FAQ
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Who should take the ITIL 4 Practitioner: Information Security Management exam?
The ITIL 4 Practitioner: Information Security Management exam is suitable for IT professionals responsible for protecting information assets and managing security risks. It is ideal for security analysts, service managers, and compliance professionals with ITIL 4 Foundation certification seeking structured information security management practices in service environments.
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How difficult is the ITIL 4 Practitioner: Information Security Management exam?
The exam is considered moderately easy for candidates familiar with ITIL and security concepts. It focuses on security principles, risk management, and governance practices. Candidates who study official materials and understand IT service security workflows generally find the exam manageable and straightforward to pass.
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Why does ITIL offer the Information Security Management Practitioner certification?
ITIL offers this certification to help organizations protect information assets and manage security risks effectively. It validates professionals’ ability to implement security policies, manage threats, and ensure compliance with organizational and regulatory requirements, supporting secure service delivery and operational resilience.
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What tools and resources can be used to prepare for the ITIL 4 Practitioner: Information Security Management exam?
Candidates can prepare using official ITIL practice guides, accredited training courses, and sample exams from authorized providers. Understanding security frameworks, risk management concepts, and IT service management principles, along with practical security experience, helps build strong knowledge and improve exam readiness and performance.
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Is the ITIL 4 Practitioner: Information Security Management certification still valuable in 2026?
Yes, the certification remains valuable in 2026 as organizations prioritize cybersecurity, data protection, and regulatory compliance. It demonstrates practical skills in managing information security within service environments, supporting careers in IT security, risk management, and digital transformation initiatives worldwide.
