Implementing Cisco Collaboration Cloud and Edge Solutions
Exam Code: 300-820
The Implementing Cisco Collaboration Cloud and Edge Solutions certification validates your ability to deploy, configure, integrate, and troubleshoot Cisco collaboration cloud and edge solutions, including hybrid and cloud-based collaboration architectures, edge devices, interoperability, and secure connectivity.
- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Format
- Exam Code: 300‑820
- Level: Specialist (Concentration exam for CCNP Collaboration)
- Duration: 90 minutes
- Passing Score: Not officially disclosed (typically estimated around 750–850/1000)
- Unscored Content: May include unscored items for statistical purposes; these do not affect your score and exam timing accounts for them. (Cisco guidelines)
Exam Details
- Question Types: Multiple‑choice, drag-and-drop, and simulation-style questions
- Number of Questions: Approximately 55–65
- Hands-On Questions: The exam may include scenario-based configuration and troubleshooting questions related to Cisco Expressway and hybrid services.
Exam Policies
- Offline Proctoring: Must be rescheduled or canceled at least 48 hours before the scheduled exam time.
- Online Proctoring: Must be rescheduled or canceled at least 30 minutes before the scheduled exam time.
- Waiting Period: A minimum 5-calendar-day wait is required after a failed attempt before retaking the exam.
- Retake Fee: Full exam fee must be paid for each retake.
Validity
- Certification Validity: 3 years (standard Cisco policy)
- Renewal Options: Recertify via another exam or through continuing education credits
Exam Fee
- Base Fee: $300 USD (excluding taxes)
- Taxes: Country-specific VAT may apply
. Example: In India, 18% tax applies, making the total $354 USD ($300 + $54 tax)
Prerequisites
There are no formal prerequisites for taking the 300-820 CLCEI exam. However, Cisco recommends:- Understanding Cisco Unified Communications architecture
- Experience deploying Cisco collaboration solutions
- Knowledge of SIP, DNS, certificates, and networking fundamentals
- Hands-on experience with Cisco Expressway and Webex hybrid services
Exam Topics
- Cisco Expressway deployment and configuration
- Mobile and Remote Access (MRA) architecture and implementation
- B2B collaboration and SIP federation
- Webex Hybrid Services integration with on-premises systems
- Security, authentication, and certificate management
- Troubleshooting collaboration cloud and edge connectivity
Intended Audience
The CLCEI certification exam is designed for professionals working with Cisco collaboration solutions, including:- Collaboration Engineers
- Unified Communications Engineers
- Network Engineers specializing in collaboration
- Cisco Collaboration System Administrators
- Voice and Video Engineers
Career Impact
- Jobs You Can Get: Collaboration Engineer, UC Engineer, Voice Engineer, Webex Collaboration Specialist, Cisco Collaboration Consultant
- Average Salary: Varies by country — U.S.: $90,000–$130,000 USD, India: ₹8,00,000–₹20,00,000 INR, United Kingdom: £45,000–£75,000 GBP, UAE: 150,000–280,000 AED per year.
- Why It’s Valuable: Demonstrates expertise in Cisco collaboration cloud and edge technologies, which are critical for secure remote collaboration, hybrid deployments, and enterprise communication infrastructures.
Exam Mode
The exam is proctored and can be taken either:- In-person at authorized Pearson VUE test centres
- Online through Pearson VUE’s online proctoring system
Exam Booking Link
-
Book your CLCEI Exam via Pearson VUE — Click here https://www.pearsonvue.com/us/en/cisco.html
Post-Exam Processing
- Download your Cisco Certification from Cisco Certmetrics
- Processing Time: Certificate available within 24 to 48 hours after passing the exam
- Log in to Cisco Certmetrics: https://cp.certmetrics.com/cisco/en/login
- Navigate to the Certifications section
- Download your certification certificate (PDF format)
Offers
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Top Reasons to Choose
Implementing Cisco Collaboration Cloud and Edge Solutions
High Demand for Collaboration Engineers
Organizations adopting hybrid work rely on secure cloud collaboration and remote connectivity. This certification validates skills to deploy Cisco Expressway, Webex Hybrid Services, and secure collaboration edge architectures.
Expertise in Hybrid Collaboration Deployments
The certification focuses on integrating on-premises collaboration systems with Webex cloud services, enabling secure hybrid calling, messaging, and meetings across enterprise networks, remote users, and partner organizations.
Career Advancement in Enterprise Collaboration
By mastering collaboration cloud and edge technologies, professionals gain skills needed for modern unified communications environments, increasing opportunities in enterprise collaboration engineering, consulting, and high-value infrastructure roles worldwide.
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FAQ
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Who should take the Implementing Cisco Collaboration Cloud and Edge Solutions (300-820 CLCEI) exam?
The CLCEI exam is designed for collaboration engineers, unified communications specialists, and network professionals responsible for deploying Cisco collaboration cloud and edge technologies. Candidates typically work with Cisco Expressway, Webex hybrid services, and secure remote collaboration architectures within enterprise communication infrastructures and hybrid collaboration environments.
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How difficult is the 300-820 CLCEI exam?
The CLCEI exam is considered moderately challenging because it focuses on real-world deployment and troubleshooting scenarios. Candidates must understand Cisco Expressway architecture, hybrid collaboration services, SIP federation, and certificate management. Professionals with hands-on experience implementing Cisco collaboration edge solutions typically find the exam manageable with proper preparation.
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Why does Cisco offer the CLCEI certification exam?
Cisco offers the CLCEI exam to validate professional-level expertise in deploying collaboration cloud and edge services. As enterprises adopt hybrid communication platforms and remote work environments, organizations need engineers who can securely integrate on-premises collaboration systems with Webex cloud services and manage collaboration edge infrastructure.
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What resources can help prepare for the CLCEI exam?
Candidates can prepare using Cisco official training courses such as Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI), Cisco documentation, hands-on labs with Expressway and Webex hybrid services, Cisco Digital Learning resources, and practice exams from Cisco Training and Certification programs.
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Is the Cisco CLCEI certification valuable in 2026?
Yes, the CLCEI certification remains highly valuable because organizations continue adopting hybrid collaboration solutions combining on-premises infrastructure with Webex cloud services. Professionals skilled in collaboration edge security, remote access, and hybrid deployments remain in strong demand across enterprise communication and unified collaboration environments.
