Implementing Cisco Collaboration Applications (CLICA)
Exam Code: 300-810
The Implementing Cisco Collaboration Applications certification validates your ability to deploy, configure, operate, and troubleshoot Cisco collaboration applications, including call control, endpoints, media resources, conferencing, and user services in enterprise collaboration environments.
- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Format
- Exam Code: 300‑810 CLICA
- Level: Specialist (Collaboration Applications for CCNP Collaboration)
- Duration: 90 minutes
- Passing Score: Not officially disclosed by Cisco (commonly estimated around 750–850/1000)
- Unscored Content: May include unscored items for statistical purposes; these do not affect your score.
Exam Details
- Question Types: Multiple-choice, drag-and-drop, simulation-style questions
- Number of Questions: Approximately 55–65
Validity
- Certification Validity: 3 years
- Renewal Options: Recertify by passing another exam or earning continuing education credits
Exam Fee
- USD: $300 (excluding taxes)
Prerequisites
- No formal prerequisites; recommended to have foundational knowledge of collaboration systems
Exam Topics
- Single Sign-On (SSO) – 15%
- Covers Integrated Windows AD, Kerberos, 2FA, third‑party IdPs, SAML flow/configuration, OAuth 2.0
- Cisco Unified IM & Presence & Cloud Messaging – 30%
- Includes configuration and troubleshooting of high availability, calendar integration, APNS, persistent chat, federation, centralized IM&P, hybrid messaging
- Cisco Unity Connection & Cisco Unity Express – 30%
- Encompasses configuration (call handlers, voicemail, routing, LDAP), troubleshooting, toll fraud prevention, multicluster digital networking, and CUE scripting
- Application Clients – 25%
- Topics include DNS service discovery, Jabber and Webex App troubleshooting (login, signaling, voicemail, quality), certificate validation, Attendant Console integration
Intended Audience Best suited for:
- CCNP Collaboration candidates
- Collaboration engineers focusing on application deployments
Career Impact
Jobs You Can Get:- Collaboration Engineer, UC Applications Specialist
- Validates expertise in implementing collaboration apps—integral to modern unified communications infrastructures
Exam Mode
- Proctored—available at Pearson VUE testing centers or online scheduling
Exam Booking Link
- Schedule via the Cisco Pearson VUE portal
Post-Exam Processing
- Certification is available via Cisco Certmetrics, typically within 24–48 hours of passing
Offers
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Top Reasons to Choose
Implementing Cisco Collaboration Applications (CLICA)
Career Growth & Job Opportunities
Fulfills concentration requirement for CCNP CollaborationStrong Development & Automation Skills
Focuses on high-impact collaboration applications—SSO, IM/Presence, voicemail, client integrationCompetitive Edge & Modern Skillset
Essential credential for those supporting unified communications environmentsTop Certifications
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