Exam Format

• Exam Code: CIS-VR
• Certification Level: Implementation Specialist
• Exam Duration: Approximately 90 minutes (standard for CIS mainline exams)
• Passing Score: Not publicly disclosed by ServiceNow — passing scores are determined by the exam vendor and not published.
• Unscored Content: The exam may include unscored/pilot questions that do not affect the final score (standard practice for certification exams).

Exam Details

• Question Types: Multiple choice (single-answer) and multiple select (select-all-that-apply) questions based on official materials and system documentation.
• Number of Questions: ~45 questions in total.
• Hands-On / Practical Focus: Questions are scenario-based to assess real-world implementation understanding of Vulnerability Response features.

Exam Policies

• Offline Proctoring: Can be taken at authorized test centers through the official testing partner (Webassessor/Kryterion).
• Online Proctoring: Available through ServiceNow’s supported online proctoring system where offered.
• Rescheduling/Cancellation: Policies follow the testing partner’s rules — typically requiring notice ahead of the exam appointment.
• Retake Policy: Candidates may retake the exam if not passed, subject to retake fees and scheduling (standard exam retake process).

Certification Validity and Renewal

• Validity: This ServiceNow implementation specialist certification does not expire but may require maintenance/delta exams when major platform changes occur.
• Renewal Options: Keep skills current through ServiceNow learning updates and delta/maintenance exams if required by the platform/support policies.

Exam Fee

• Exam Fee: Certified Implementation Specialist exams typically have a fee — around $450 USD for standard CIS mainline exams, but exact pricing is provided at registration and may vary by region.
• Taxes: Country-specific VAT/GST may apply where required by local tax regulations.

Prerequisites

• Hands-on experience with the ServiceNow platform and Security Operations applications.
• Familiarity with vulnerability management concepts and terminology.

Exam Topics

• Vulnerability Response Fundamentals: Core concepts, purpose, and architecture of the Vulnerability Response application.
• Data Integration: Importing and integrating vulnerability data from external scanners and sources.
• Vulnerability Prioritization and Risk Scoring: Use of risk scoring, filters, and prioritization logic to assess vulnerabilities.
• Workflow and Remediation: Configuring automated remediation workflows and assignment rules.
• Dashboards and Reporting: Setting up dashboards and reports relevant to vulnerability management.

Intended Audience

• ServiceNow implementers and consultants working with Security Operations.
• Security engineers and vulnerability management specialists integrating Vulnerability Response.
• IT professionals responsible for vulnerability data ingestion, remediation workflows, and security reporting.

Career Impact

Jobs You Can Get:

• Vulnerability Management Analyst, Security Operations Engineer, SOC Analyst, ServiceNow Security Specialist, etc.

Average Salary: Varies by country —

• U.S.: $100,000–$150,000 USD,
• India: ₹9,00,000–₹28,00,000 INR,
• United Kingdom: £55,000–£95,000 GBP,
• UAE: 200,000–400,000 AED per year.

Why It’s Valuable:

• Demonstrates expertise in vulnerability management, risk prioritization, and enterprise security operations using ServiceNow.

Exam Mode

• In-person: At authorized testing centers coordinated through Webassessor/Kryterion.
• Online: Through ServiceNow’s supported online proctoring option where available.

Exam Booking Link

• Book your ServiceNow Certified Implementation Specialist – Vulnerability Response Exam — Click here (https://learning.servicenow.com)

After successfully passing the exam:

• Download Your Certificate: Certifications are available through your ServiceNow Learning Profile and as a digital badge within platforms like Credly.
• Processing Time: Certification records and badges typically become accessible within 24–48 hours of passing.

Offers