With the Microsoft Office Specialist: Outlook (Office 2016) certification, you demonstrate the ability to:
- Manage email communication and messaging workflows
- Organize calendars, meetings, and scheduling
- Manage contacts and address books
- Create and manage tasks and reminders
- Organize messages using folders, rules, and filters
Exam Skills Measured
The 77-731 exam evaluates several email and communication management domains.
1. Manage the Outlook Environment (20–25%)
Candidates must understand how to:
- Configure Outlook settings
- Manage accounts and profiles
- Customize the Outlook interface
2. Manage Messages (25–30%)
Candidates should be able to:
- Compose and format emails
- Organize messages using folders and categories
- Apply rules and filters to automate email management
3. Manage Calendars (20–25%)
This domain focuses on:
- Creating and managing calendar events
- Scheduling meetings and appointments
- Managing meeting invitations and responses
4. Manage Contacts and Tasks (20–25%)
Candidates must understand how to:
- Create and manage contact records
- Organize address books
- Create tasks and track activities
Certification Validity
- Microsoft Office Specialist certifications do not expire, because they validate proficiency in a specific product version (Office 2016).
Who Should Pursue This Certification?
This certification is ideal for professionals such as:
- Administrative professionals
- Office managers and coordinators
- Customer service representatives
- Business professionals managing email communication
- Students learning workplace productivity tools
Career Benefits
- Demonstrates expertise in professional email and communication management
- Validates skills in calendar and meeting coordination
- Recognized globally as a Microsoft Office Specialist credential
- Helps professionals improve workplace productivity and collaboration
Summary
The Microsoft Office Specialist: Outlook (Office 2016) certification validates the ability to manage communication and scheduling using Microsoft Outlook.
Key points
- Requires one exam: 77-731
- No prerequisite certification required
- Focuses on email management, calendars, contacts, and tasks
- Entry-level certification in the Microsoft Office Specialist program.
