Jira Administrator
Exam Code: ACP-100
The ACP-100 Jira Administrator certification validates your expertise in configuring, managing, and optimizing Jira environments, including user permissions, workflows, projects, and system administration.
- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Format
- Exam Code: ACP-100
- Certification Level: Professional
- Exam Duration: 180 minutes (3 hours)
- Passing Score: Not publicly disclosed (scaled scoring used by Atlassian)
- Unscored Content: The exam may include unscored questions for research purposes. These do not affect your score and are not identified. Time is adjusted accordingly.
Exam Details
- Question Types: Multiple choice, multiple select, scenario-based questions
- Number of Questions: Approximately 65–75 questions
- Hands-On Questions: The exam focuses on practical administrative scenarios, testing your ability to configure and manage Jira environments effectively
Exam Policies
- Offline Proctoring: Not applicable (no test center delivery)
- Online Proctoring: Available through Atlassian’s authorized online proctoring system
- Waiting Period: Candidates must wait at least 7 days before retaking the exam after a failed attempt
- Retake Fee: Full exam fee must be paid for each retake
Certification Validity and Renewal
- Validity: 2 years
- Renewal Options: Recertify by passing the latest version of the exam
Exam Fee
- Base Fee: $249 USD
- Taxes: Country-specific VAT may apply
- Example: In India, 18% tax applies, making the total $293.82 USD ($249 + $44.82 tax)
Prerequisites
There are no mandatory prerequisites for taking the ACP-100 exam. However, it is recommended to have:- 1–2 years of experience administering Jira
- Strong understanding of Jira configuration and workflows
- Familiarity with user management and permission schemes
Exam Topics
- Jira Administration Fundamentals: Projects, issues, and configurations
- User & Permission Management: Roles, groups, and access control
- Workflow & Issue Configuration: Schemes, screens, fields
- System Administration: Global settings, integrations, and performance
- Reporting & Optimization: Dashboards, filters, and best practices
Intended Audience
- The ACP-100 certification is ideal for:
- Jira Administrators
- System Administrators
- DevOps Engineers
- IT Support Professionals
Career Impact
Jobs You Can Get:
- Jira Administrator, Atlassian Administrator, System Administrator, DevOps Engineer
Average Salary:
- Varies by country — U.S.: $85,000–$120,000 USD,
- India: ₹6,00,000–₹18,00,000 INR,
- United Kingdom: £45,000–£75,000 GBP
Why It’s Valuable:
- Recognized credential demonstrating expertise in managing Jira, a widely used project management and issue-tracking platform
Exam Mode
The exam is proctored and can be taken:- Online via Atlassian’s remote proctoring system
Exam Booking Link
- Book your ACP-100 Exam via Atlassian — Click here (https://www.atlassian.com/certification)
Once you pass the exam
- Certification is awarded by Atlassian
- Processing Time: Certificate available shortly after passing
- Access your certification via Atlassian certification portal
Offers
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Top Reasons to Choose
Jira Administrator
High Demand for Jira Administration Skills
Organizations widely use Jira for project tracking and Agile delivery, creating strong demand for skilled administrators who can configure workflows, manage permissions, and optimize Jira environments for efficient team collaboration and productivity.Practical and Real-World Skill Validation
The certification focuses on real-world scenarios, ensuring candidates can effectively manage Jira configurations, troubleshoot issues, and support teams, making it highly relevant for professionals working in Agile, DevOps, and IT environments.Career Growth in Agile and DevOps Roles
Earning the ACP-100 certification enhances credibility and opens opportunities in Agile, DevOps, and IT administration roles, helping professionals advance into senior positions and specialize in Atlassian tools within modern software development environments.Top Certifications
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FAQ
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Who should take the ACP-100 Jira Administrator exam?
The ACP-100 exam is ideal for professionals responsible for administering Jira, including system administrators, DevOps engineers, and IT support staff. It is suitable for individuals with hands-on experience managing Jira configurations, workflows, and permissions in real-world environments.
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How difficult is the ACP-100 exam?
The ACP-100 exam is considered moderately challenging, as it tests practical knowledge of Jira administration, including workflows, permissions, and system configurations. Candidates with real-world experience in administering Jira environments are more likely to succeed compared to those with only theoretical knowledge.
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Why does Atlassian offer the ACP-100 certification?
Atlassian offers the ACP-100 certification to validate professionals’ ability to manage and optimize Jira environments effectively. It ensures certified individuals can support teams, improve workflows, and maintain system performance in organizations that rely heavily on Jira for project management.
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What tools and resources can be used to prepare for the ACP-100 exam?
Candidates can prepare using Atlassian’s official documentation, training courses, practice exams, and hands-on experience with Jira. Working on real projects, configuring workflows, and managing permissions are essential for building the skills required to pass the exam successfully.
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Is the ACP-100 certification still valuable in 2026?
Yes, the ACP-100 certification remains highly valuable in 2026 as Jira continues to be widely used across industries for Agile and project management. Organizations seek certified professionals to manage Jira systems effectively, making this certification relevant for long-term career growth.
