- Exam Breakdown
- Domain Breakdown
- Access Breakdown
Exam Format
- Exam Code: 300-810 CLICA
- Certification Level: Professional (Concentration Exam for CCNP Collaboration / CCIE Collaboration)
- Exam Duration: 90 minutes (Additional 30-minute time extension available for non-English-speaking countries)
- Passing Score: Not officially disclosed by Cisco (varies per exam version)
- Unscored Content: The exam may include unscored questions for research purposes. These do not affect your score and are not identified.
Exam Details
- Question Types: Multiple choice, multiple answer, drag-and-drop, scenario-based questions
- Number of Questions: Approximately 55–65 questions
- Hands-On Questions: The exam may include scenario-based configuration and troubleshooting questions related to Cisco collaboration applications.
Exam Policies
- Offline Proctoring: Must be rescheduled or canceled at least 48 hours before the scheduled exam time.
- Online Proctoring: Must be rescheduled or canceled at least 30 minutes before the scheduled exam time.
- Waiting Period: A minimum 5-calendar-day wait is required after a failed attempt before retaking the exam.
- Retake Fee: Full exam fee must be paid for each retake.
Certification Validity and Renewal
- Validity: 3 years
- Renewal Options: Pass any Cisco professional-level exam, earn Cisco Continuing Education (CE) credits, or pass the CCIE lab exam.
Exam Fee
- Base Fee: $300 USD (excluding taxes)
- Taxes: Country-specific VAT may apply
. Example: In India, 18% tax applies, making the total $354 USD ($300 + $54 tax)
Prerequisites
There are no formal prerequisites for taking the 300-810 CLICA exam. However, Cisco recommends:- Understanding of networking fundamentals and IP communications
- Experience with Cisco Unified Communications solutions
- Knowledge of Cisco Unified Communications Manager (CUCM)
- Familiarity with collaboration infrastructure and protocols
Exam Topics
- Deployment and configuration of Cisco Unity Connection
- Configuration of Cisco Unified IM and Presence services
- Integration with Cisco Unified Communications Manager
- Security and authentication for collaboration applications
- Troubleshooting collaboration application issues
For a detailed breakdown and official study guide, feel free to contact us!
Intended Audience
The CLICA certification exam is designed for professionals responsible for implementing and managing collaboration applications, including:- Collaboration Engineers
- Unified Communications Engineers
- Voice and Video Engineers
- Network Engineers specializing in collaboration
- Collaboration System Administrators
Career Impact
- Jobs You Can Get: Collaboration Engineer, Unified Communications Engineer, Voice Engineer, Cisco Collaboration Specialist, UC Administrator
- Average Salary: Varies by country — U.S.: $90,000–$130,000 USD, India: ₹7,00,000–₹18,00,000 INR, United Kingdom: £45,000–£75,000 GBP, UAE: 140,000–260,000 AED per year.
- Why It’s Valuable: Passing this exam earns the Cisco Certified Specialist – Collaboration Applications Implementation certification and fulfills a concentration requirement for CCNP Collaboration and CCIE Collaboration certifications.
Exam Mode
The exam is proctored and can be taken either:
• In-person at authorized Pearson VUE test centres
• Online through Pearson VUE’s online proctoring system
Exam Booking Link
Book your CLICA Exam via Pearson VUE — Click here https://www.pearsonvue.com/us/en/cisco.html
Once you pass the exam
- Download your Cisco Certification from Cisco Certmetrics
- Processing Time: Certificate available within 24 to 48 hours after passing the exam
- Log in to Cisco Certmetrics: https://cp.certmetrics.com/cisco/en/login
- Navigate to the Certifications section
- Download your Cisco certification certificate (PDF format)
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Top Reasons to Choose
Implementing Cisco Collaboration Applications (CLICA)
Expertise in Cisco Collaboration Applications
This certification validates your ability to deploy and manage key Cisco collaboration applications such as Cisco Unity Connection and IM and Presence services used in enterprise communication systems.
Essential for CCNP Collaboration Certification Path
The CLICA exam is one of the official concentration exams required for CCNP Collaboration, making it an important step for professionals pursuing advanced collaboration certifications.
High Demand for Unified Communications Professionals
Organizations rely heavily on collaboration platforms for messaging, voicemail, and presence services. Engineers with expertise in Cisco collaboration applications are highly valued in enterprise communication environments.
Top Certifications
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FAQ
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Who should take the Implementing Cisco Collaboration Applications (300-810 CLICA) exam?
The CLICA exam is designed for collaboration engineers, unified communications specialists, and network engineers responsible for deploying Cisco collaboration applications such as Unity Connection and IM and Presence in enterprise environments.
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How difficult is the 300-810 CLICA exam?
The CLICA exam is considered moderately challenging because it focuses on real-world implementation of collaboration applications. Candidates must understand application deployment, integration with CUCM, and troubleshooting collaboration services.
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Why does Cisco offer the CLICA certification exam?
Cisco offers the CLICA certification to validate expertise in implementing collaboration applications that support enterprise communication systems. It ensures professionals can deploy and maintain voicemail, messaging, and presence services effectively.
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What resources can help prepare for the CLICA exam?
Candidates can prepare using Cisco official training such as Implementing Cisco Collaboration Applications (CLICA), Cisco documentation, Cisco Press certification guides, and hands-on labs with Cisco collaboration platforms.
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Is the Cisco CLICA certification valuable in 2026?
Yes, the CLICA certification remains valuable in 2026 because enterprise organizations continue to rely on collaboration platforms for communication and productivity. Professionals skilled in Cisco collaboration technologies remain in strong demand across many industries.
